Security

We understand that security is imperative for all of our clients which is why we have taken extensive measures to ensure that all of our financial and regulatory requirements are surpassed.

FCA Regulation – E-Money License

The E money license is a step up in regulation from the standard API license that all payment services firms must have.

Payment services for Transfer Connex Limited are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ.

The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199)

FinCEN Regulation

Payment Services for Transfer Connex Inc are provided by The Currency Cloud Inc. Registered Office: 104 5th Avenue, 20th FloorNew York NY 10011. The Currency Cloud Inc are registered with FinCEN and authorized in 22 states to transmit money.

CFSB – Community Federal Savings Bank

In the US Currency Cloud operates in partnership with CFSB to facilitate payments in all 50 states.

CFSB fully owns the bank program and services are provided by The Currency Cloud Inc.

CFSB is registered with the Federal Deposit Insurance Corporation (FDIC Certificate# 57129)

Segregated Client Accounts

All funds are sent to segregated client accounts held with tier one banks. The client accounts are ring-fenced from the company’s funds and therefore protected from the unlikely event of any financial difficulties within the company.

Currencycloud

Currencycloud process over $1bn a month on behalf of hundreds of thousands of people and companies.

Currencycloud are backed by some of the leading names in the investment community, including GV (Google Ventures), Sapphire Ventures, Anthemis and Notion Capital.

Data Security

Our online platform has a number of implementations to provide you with bank grade levels of security.

Physical Security – multiple high security Tier 4 Data Centres used by banks and other financial institutions

Network Security – firewalls are managed by dedicated staff and we undergo regular third party penetration tests, to ensure our service is secure

Encryption – all network traffic is encrypted and all sensitive customer data is also stored in an encrypted format

Data Security – certified under ISO/IEC 27001:2013, the international best practice standard for information security management

Data Separation – multi-tenant architecture to ensure all customer data is stored separately from one another

Strong Access Control – unique ID’s for each individual and we require two step authentication for all access.

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